RecallRadar

FDA Device recall Z-3038-2026

PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353

On 2026-09-02 the FDA classified a Class II recall of PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353 by Ge Medical Systems Information Technologies, citing software issue may result in a loss of patient monitoring at the Hub and Central Viewer. In addition, all alarm settings could be reset to factory defaults following the update an….

Read the official FDA Device notice

AgencyFDA Device
Recall numberZ-3038-2026
ClassificationClass II
Statusongoing
Initiated2026-07-20
Published2026-09-02
Last updated2026-09-13 11:58 UTC
CompanyGe Medical Systems Information Technologies
DistributionMI, NY

Product

PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353

Reason

Software issue may result in a loss of patient monitoring at the Hub and Central Viewer. In addition, all alarm settings could be reset to factory defaults following the update and will not follow the alarm settings previously configured for each patient or care area.

Identifiers

code_info
GTIN 00195278364838, Serial Numbers: SUC23080050TA, SUD22470001TA, SUD22420001TA, SUD22470010TA, SUD23390001TA, SUD233…GTIN 00195278364838, Serial Numbers: SUC23080050TA, SUD22470001TA, SUD22420001TA, SUD22470010TA, SUD23390001TA, SUD23390003TA, SUD23390004TA, SUD23390009TA, SUD23390010TA, SUD22470009TA, SUD22470003TA, SUD22470004TA, SUD22470005TA, SUD23390005TA, SUD22280002TA.

Status history

No status changes recorded since RecallRadar first saw this recall on 2026-09-13 11:58 UTC. Current status: ongoing.

Source

Official record: https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-3038-2026%22

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