RecallRadar

FDA Device recall Z-1261-2018

Syngo.via software is intended to be used for viewing, manipulation, communication, and storage of medical images

On 2018-04-04 the FDA classified a Class II recall of Syngo.via software is intended to be used for viewing, manipulation, communication, and storage of medical images by Siemens Medical Solutions Usa, citing when the archiving configuration is changed, data received/created after the upgrade may be flagged as "Not to be archived". This is caused by the automatic function for cleaning….

Read the official FDA Device notice

AgencyFDA Device
Recall numberZ-1261-2018
ClassificationClass II
Statusterminated
Initiated2018-01-10
Published2018-04-04
Last updated2026-09-13 11:54 UTC
CompanySiemens Medical Solutions Usa
Distributionn/a

Product

Syngo.via software is intended to be used for viewing, manipulation, communication, and storage of medical images. It can be used as a standalone device or together with a variety of cleared and unmodified syngo based software options.

Reason

When the archiving configuration is changed, data received/created after the upgrade may be flagged as "Not to be archived". This is caused by the automatic function for cleaning up temporary data being disabled by the software upgrade. Due to the disabled cleanup function, disc capacity for free space decreases faster than usual. Unless the archiving configuration and the cleanup automatic function are reverted back to the original state (prior to the software upgrade), data that was incorrectly flagged "Not to be archived" must be manually prevented from being deleted by either clinical administrator or service engineer.

Identifiers

code_infoAll Syngo.via systems with VB20A. Model number 10496180.

Status history

No status changes recorded since RecallRadar first saw this recall on 2026-09-13 11:54 UTC. Current status: terminated.

Source

Official record: https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1261-2018%22

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