FDA Device recall Z-0486-2019
Ascom Telligence Nurse Call System
- FDA Device
- Class II
- ongoing
- Published 2018-11-28
On 2018-11-28 the FDA classified a Class II recall of Ascom Telligence Nurse Call System by Ascom Us, citing there is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights con….
Read the official FDA Device notice
| Agency | FDA Device |
|---|---|
| Recall number | Z-0486-2019 |
| Classification | Class II |
| Status | ongoing |
| Initiated | 2018-11-02 |
| Published | 2018-11-28 |
| Last updated | 2026-09-13 11:54 UTC |
| Company | Ascom Us |
| Distribution | AL, CA, CO, GA, IN, KY, LA, ME, MI, MN, MO, MS, NE, NV, OH, PA, RI, TX, UT, VA, WI |
Product
Ascom Telligence Nurse Call System
Reason
There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.
Identifiers
| code_info | Version 5.0 (Build 5.0.4) |
|---|
Status history
No status changes recorded since RecallRadar first saw this recall on 2026-09-13 11:54 UTC. Current status: ongoing.
Source
Official record: https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0486-2019%22
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