CPSC recall 21768
Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets
- CPSC
- unknown
- Published 2021-07-27
On 2021-07-27 the CPSC announced a recall of Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets by Facebook Technologies, citing the foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.
| Agency | CPSC |
|---|---|
| Recall number | 21768 |
| Classification | Not classified |
| Status | unknown |
| Initiated | 2021-07-27 |
| Published | 2021-07-27 |
| Last updated | 2026-09-13 11:58 UTC |
| Company | Facebook Technologies |
| Distribution | US |
Product
Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets | This recall involves Oculus Quest 2 Virtual Reality Headsets removable foam facial interfaces, included with a purchase of Oculus Quest 2 Headsets, and sold separately as a "Quest 2 Standard Facial Interface" or in a "Quest 2 Fit Pack." Only headsets with the SKUs in the table below or the serial numbers identified below are included in the recall. The SKU and serial number are located on a label on the retail packaging of the headset. Additionally, the serial number can be found on the user's account, on the Oculus app or on the headset. For instructions on locating the headset serial number consumers should go to https://support.oculus.com/articles/getting-started/getting-started-with-quest-2/serial-numbers-quest-2/. Product Description SKU Oculus Quest 2, 64 GB, US/TW, Type-A 301-00350-01 Oculus Quest 2, 256 GB, US/TW, Type-A 301-00351-01 Oculus Quest 2, Accy, Standard Facial Interface, Global 301-00409-01 Oculus Quest 2, Accy, Fit Pack, Global 301-00374-01 Oculus Quest 2, Enterprise, 256 GB, US/CA/TW, Type-A 301-00402-01 Affected headset serial numbers Headset serial numbers that start with "1WMHH" and end with a number below "1264" The foam interface is black in color and is attached to the Oculus Quest 2 headset, and is the interface between the headset and the user's face. Unit numbers above include facial interfaces manufactured for sale with headsets and to be sold separately, as well as warranty replacements. For additional information visit the Oculus blog at https://www.oculus.com/community-letter/.
Reason
The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.
Status history
No status changes recorded since RecallRadar first saw this recall on 2026-09-13 11:58 UTC. Current status: unknown.
Source
RecallRadar indexes public recall notices from the FDA, USDA FSIS, and CPSC. The official agency notice is the authoritative source. Always confirm details at the linked source before acting.