CPSC recall 19775
Lively Mobile Plus Emergency Alert Devices
- CPSC
- unknown
- Published 2019-08-30
On 2019-08-30 the CPSC announced a recall of Lively Mobile Plus Emergency Alert Devices by Borqs Hong Kong, citing the call button can fail when pushed by the consumer in an emergency.
| Agency | CPSC |
|---|---|
| Recall number | 19775 |
| Classification | Not classified |
| Status | unknown |
| Initiated | 2019-08-30 |
| Published | 2019-08-30 |
| Last updated | 2026-09-13 11:58 UTC |
| Company | Borqs Hong Kong |
| Distribution | US |
Product
Lively Mobile Plus Emergency Alert Devices | This recall involves Lively Mobile Plus model GCR4 emergency alert devices manufactured between January and April 2019. The recalled devices are silver and black and have "GreatCall" printed near the top of the front of the device. The model number GCR4 is printed on the back and the date code 19.01 or 19.03 is printed on the bar code label of the device. The device is worn on a magnetic lanyard around a consumer's neck for fall detection or clips onto a consumer's purse, belt, or pocket, and is used to communicate in an emergency or for other assistance.
Reason
The call button can fail when pushed by the consumer in an emergency.
Status history
No status changes recorded since RecallRadar first saw this recall on 2026-09-13 11:58 UTC. Current status: unknown.
Source
RecallRadar indexes public recall notices from the FDA, USDA FSIS, and CPSC. The official agency notice is the authoritative source. Always confirm details at the linked source before acting.