CPSC recall 12750
LEV II®, Volant™ and Rise™ residential elevators
- CPSC
- unknown
- Published 2016-04-22
On 2016-04-22 the CPSC announced a recall of LEV II®, Volant™ and Rise™ residential elevators by Thyssenkrupp Access Manufacturing, citing the elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
| Agency | CPSC |
|---|---|
| Recall number | 12750 |
| Classification | Not classified |
| Status | unknown |
| Initiated | 2012-09-20 |
| Published | 2016-04-22 |
| Last updated | 2026-09-13 11:58 UTC |
| Company | Thyssenkrupp Access Manufacturing |
| Distribution | US |
Product
LEV II®, Volant™ and Rise™ residential elevators | This recall involves LEV II, Volant and Rise residential elevators. The elevators were installed in residences with three or more floors. The elevator's four-digit model number is part of the longer serial number. Model numbers included in this recall are "RLWL" for the LEV II, "RLGL" for the Volant and "RLRC" for the Rise. The model/serial number is printed in the owner's manual and at the top of the elevator's controller, which is mounted at the top of the elevator in the hoistway or shaft.
Reason
The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
Status history
No status changes recorded since RecallRadar first saw this recall on 2026-09-13 11:58 UTC. Current status: unknown.
Source
Official record: https://www.cpsc.gov/Recalls/2012/Residential-Elevators-Recalled-for-Repair-by-ThyssenKrupp-Access-Manufacturing-Due-to-Fall-Hazard
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