CPSC recall 08572
Cricket EZ Cellular Phones
- CPSC
- unknown
- Published 2014-05-23
On 2014-05-23 the CPSC announced a recall of Cricket EZ Cellular Phones by Cricket Communications Of San Diego Calif Subsidiary Of Leap Wireless International, citing A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the….
| Agency | CPSC |
|---|---|
| Recall number | 08572 |
| Classification | Not classified |
| Status | unknown |
| Initiated | 2008-05-20 |
| Published | 2014-05-23 |
| Last updated | 2026-09-13 11:58 UTC |
| Company | Cricket Communications Of San Diego Calif Subsidiary Of Leap Wireless International |
| Distribution | US |
Product
Cricket EZ Cellular Phones | This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
Reason
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Status history
No status changes recorded since RecallRadar first saw this recall on 2026-09-13 11:58 UTC. Current status: unknown.
Source
Official record: https://www.cpsc.gov/Recalls/2008/Cricket-EZ-Cell-Phones-Recalled-Audio-Problem-Interferes-with-Emergency-911-Calls
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